FAQ
Frequently Asked Questions
What is your shipping policy?
We will ship your order within 3 business days after receiving payment. Because of their weight, all CORNSAC orders are shipped by USPS Priority Mail. Local pickup is possible if you are located in the Greater Atlanta Area. Please email houseofsmithwick@gmail.com to request Local Pickup before placing your order.
We do not offer International Shipping at this time, but if you would love to buy a CORNSAC and live outside of the United States, please let me know!
Can I put my Cornsac in the oven?
NO! Your CORNSAC is made with love and fabric and is not suitable to be heated in the oven. It can only be heated in the microwave.
How do I clean my Cornsac?
If for some reason the outside of your Cornsac gets a little dirty, try spot cleaning the fabric with water and an organic gentle baby soap. If the mess is too much to clean in that way, it may be time to get a new one! Some people enjoy using a travel pillow case in order to be able to quickly remove and wash when needed also.
Are Cornsacs safe for toddlers?
If your toddler is able to sleep with a pillow or a sweet stuffed animal, then Cornsacs are safe for them! As with anything and kids, parental supervision is important. When using a Cornsac with little ones, just be sure to only heat them for 45-60 seconds!
Can I freeze my Cornsac?
Yes! We always suggest to place your Cornsac in a ziplock baggie before freezing and close tightly to ensure moisture does not accumulate. You can then use it for all your cold therapeutic needs!
How do I order wholesale?
Please email houseofsmithwick@gmail.com if you are interested in ordering wholesale for more information!
Any other questions?
Go to our Contact page to ask us any other questions you may have! We would love to hear from you!